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Case Study of Managing Properties for a Portfolio Landlord in Bristol

Apr 19th 2023

How Let’s Rent assisted a professional portfolio landlord to manage their existing Bristol Properties and expand their buy to let portfolio.

Delivering Property Management Services to Experienced Portfolio Landlords

For some, rental properties are a supplement to their main income or a one-off venture. Portfolio landlords, on the other hand, typically own multiple properties and are often subject to different rules and regulations compared to those who own a single property.

For example, they may be required to pay a higher rate of tax as a high-rate tax payer. Moreover, they may need to adhere to stricter guidelines when it comes to managing tenant deposits.

Property Managers like Let’s Rent often work with several portfolio landlords, looking after rent collection, the needs of any existing tenants and acquiring new ones, as well as property maintenance matters. This can be a particularly useful arrangement when the landlord isn’t local to their properties and allows them to focus on business decisions, buying new properties, and the bigger picture generally.

Our property experts are well aware of the different regulations applying to landlords with multiple properties and are happy to advise and take care of tenant and property matters with this in mind.

Background

In 2011, a professional landlord contacted us for help with their Bristol rental properties.

The portfolio landlord was based in the South but owned properties to let up and down the country. They had recently been encountering problems with the letting agent managing their properties in Bristol.

Not only were the maintenance costs for the houses beginning to spiral up, but the rental income was becoming unreliable as the agents were not transferring the collected rent to them in the time which had been agreed. They were looking to transfer full management of the properties to a more reliable agent as each one became empty.

Our Solution

Over two years, Let’s Rent became the entrusted manager of the landlord’s whole Bristol property portfolio. As each property became vacant and came under our management, the landlord had us arrange quotes for the required maintenance, this variously included:

  • Decorating
  • New Carpets
  • Reseals
  • New Grouting

On each occasion, works were carried and the properties were let within a quick turnaround.

Fast forward over the last 10 years and the landlords have become great clients of ours. We once asked them why they stopped visiting the properties after they came under our care. The response?

“We implicitly trust your team’s judgment calls and we receive regular updates, income statements, inspections reports, and images. There is simply no need for us to come.”

Capable, Communicative Property Managers

Whether you’re a new or old client, we always ensure that the correct level of communication is provided to keep you informed of everything important, without putting you under the pressure of day-to-day rental problems. Our investment in staff, software, and technology allows us to be both efficient and effective.

As a result, the landlords we work with are able to continually grow their portfolio of property without getting tied up with the daily management of their properties, knowing their rentals and tenants are in capable hands.

If you wish to build a portfolio in the Bristol rental market and assistance in the day-to-day management of your properties to rent, call us at 0117 254 1133 or contact us below.

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4.93 out of 5
based on 478 reviews
29th November 2023
MaryLawrencia Owusu said:
TO UZMAN I SAY THANK YOU FOR MAKING MY STAY COMFORTABLE..THANK YOU
1st March 2023
Abid Hussain said:
Very good Lettings company and polite friendly service on the telephone. I would recommend checking out Let’s Rent before other property agents.
21st February 2023
Jacqueline Graham said:
Re: Usman Ayub – Lets Rent Letting & Management Prior to meeting Usman, the experience in trying to rent property in Bristol for over 6 months was demoralising. A Let's Rent representative (Seb) contacted me by phone to say they'd managed to alter a few appointments for the viewing & I would be me by Usman. He was punctual & informative throughout prior to our entrance to the building. He informed me of the layout, security & access which therefore covered all the H&S criteria in case there was an issue. Once the viewing was over, Usman assured me that he will send over the documents via email for me to complete, which was actioned without delay. Throughout the legal itinerary & required information, he kept me informed which enabled me to clear up some issues the automated system rejected unbeknownst to me. Usman is a valid member of the team and the functionality of this business benefits with him as a valid member.
12th September 2022
Sam Price said:
Seb's been a great help throughout our tenancy with lets rent. He's managed to keep us informed and up to date on our ongoing maintenance during the year. He's very professional and undoubtedly will have a great future career.
7th September 2022
Sue Gunning said:
Brilliant!! Stress free, will go lets rent everytime,very polite and kept us informed off every veiwing and smoothly it all went.
31st August 2022
Michael Maxwell said:
Really genuine and nice employees. They have been great in communicating with all requests promptly and ensuring we get a great service.
31st August 2022
Richard Lewis said:
Thank you for all your efforts over the years! it cannot be understated how important your support has been to making this bearable!
31st August 2022
Tom leng said:
Adil and the team are fantastic. Professional and personable and always available. You couldn't ask for much more, I've recommended to friends and family.
31st August 2022
Ian Gargett said:
Let's Rent have let my flat again and again with fantastic service. We are going through the process of finding new tenants now and they have found some excellent candidates. Highly recommended.
31st August 2022
Paul Taylor’s said:
Good letting agents , a very smooth transaction . Always on time with their repairs and contractors are nice people